Frequently Asked Questions
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1)    What are Soft Paws?

2)    Are Soft Paws safe and do they hurt the dog?

3)    Will the Soft Paws protect my hardwood floors?

4)    How do I order Soft Paws?

5)    How many nail caps come in the Soft Paws take home kit?

6)    How do I apply Soft Paws? Do I apply them to both the front
        and back paws?


7)    How long does one kit last?

8)    How much does the kit cost?

9)    What is included in the Soft Paws take home kit?

10)  What sizes are available?

11)  How do I know what size my dog needs?

12)  What if I select the wrong size?

13)  What colors are available?

14)  What if the FAQ's don't answer my question?

 

1)   What are Soft Paws?

An excellent solution to problem dog scratching. Soft Paws are vinyl nail caps that glue on to your dog's nails. They look like your dog's nails, only hollow. You fill them with the adhesive provided and glue them on to your dog's nails. The nail covers effectively blunt your dog's nails so no damage occurs when they scratch. They are completely safe and humane and can be used on dogs of all ages. Dogs tolerate the nail caps extremely well. Soft Paws are easy to apply at home. Dogs and their owners love them. Everything is included in the kit for easy at home application.

 

2)   Are Soft Paws safe and do they hurt the dog?

Soft Paws are completely safe, painless and humane. They do not hurt the dog in any way. Soft Paws are non-toxic. Even if your dog swallows one, no harm will occur. The nail cap will safely pass through the digestive system.

 

3)   Will the Soft Paws protect my hardwood floors?

Yes! Soft Paws are great for protecting hardwood floors from scratches incurred by dog's nails. The nail covers are also great for protecting other surfaces such as doors, walls and furniture. They also help prevent scratches to people.

4)   How do I order Soft Paws?

Soft Paws are available only through veterinarians. There are several options for ordering.

ORDER ONLINE Order safely online with our secure server.
ORDER BY MAIL OR FAX
ORDER BY PHONE: Tel: (800) 989-2542

 

5)   How many nail caps come in the Soft Paws take home kit?

There are 40 nail caps per package. That is enough for 4 front paw applications or 2 front and rear paw applications.


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6)   How do I apply Soft Paws? Do I apply them to both the front and back paws?

Just follow the simple four step application instructions and you can easily apply the nail caps. You can preview the application instructions online. We also have email support (click here) or phone support (800) 989-2542

view application instructions...



If you are using Soft Paws to prevent your dog from scratching the doors, walls or protect people from scratches incurred from dogs jumping on them, apply the nail caps to the front paws only. For hardwood floors, you may wish to apply the nail caps to all four paws.


 

7)   How long does one kit last?

This depends on if you apply the nail caps to the front paws only or the front and rear paws. There are 40 nail caps per package. Each application lasts approximately 4-6 weeks.

If you apply Soft Paws to the front paws only, each kit will last approximately 4-6 months. If you are applying Soft Paws to both the front and rear paws, each kit will last approximately 2-3 months.

 

8)   How much does the kit cost?

Each Soft Paws take home kit costs $18.95. The S&H is $3.99.
You can buy up to 3 kits for the same S&H as 1 kit.

 

9)   What is included in the Soft Paws take home kit?

40 nail caps, adhesive and application instructions.



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10)   What sizes are available?

X-small, small, medium, large, X-large, XX-large, and jumbo.

11)   How do I know what size my dog needs?

To select the correct size, read the size guidelines; extending your dog's nail and measure against the black area.  


12)
  What if I select the wrong size?

No problem. When you receive your package, first take one of the nail caps out and try it on your dog's nails without the glue. It should fit like a glove. If it is the wrong size just send the package back and we will exchange it for another size no charge. Do not open the glue and make sure all components are present for return. Be sure to send it in a padded mailer so it remains in new condition.

 

13)   What colors are available?

Clear, black, red, blue, purple and pink are the available colors.  view color chart...
(X-small, XX-large and Jumbo are only available in clear and black. )

14)   What if the FAQ's don't answer my question?

Just ask us!

Email: vet@softpaws.net

Tel: (800) 989-2542
Hours: 8am to 8pm (PST)



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